Privacy Policy
Effective Date: 2/15/2025

Lucky Sweeps ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, use our services, or communicate with us.

1. Information We Collect

We may collect the following types of information when you interact with us:

• Personal Information: Name, phone number, email address, and any details provided through our contact form or during service requests.

• Communication Data: Information related to SMS messages, emails, and calls you receive from us.

• Usage Data: Information about how you interact with our website, such as IP address, browser type, and pages visited.

2. How We Use Your Information

We use your information to:

• Respond to inquiries and provide our cleaning services.

• Schedule and confirm appointments.

• Send service updates, promotional offers, and customer support messages.

• Improve our website and customer experience.

• Comply with legal and regulatory obligations.

3. SMS, Email, and Call Communications

By submitting your contact information, you consent to receive calls, SMS messages, and emails from Lucky Sweeps for service updates, scheduling, and promotions.

• Opt-Out Option: You may opt out of SMS messages by replying STOP, unsubscribe from emails using the provided link, or contact us directly to be removed from our communication list.

4. Data Protection and Security

We take reasonable precautions to protect your personal information. However, no method of electronic transmission is 100% secure, and we cannot guarantee absolute security.

5. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers only when necessary for business operations (e.g., payment processing, appointment scheduling).

6. Cookies and Tracking Technologies

Our website may use cookies and analytics tools to enhance user experience and monitor website traffic. You can disable cookies in your browser settings if preferred.

7. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information.

• Opt out of marketing communications at any time.

• Request information about how we use your data.

To exercise your rights, contact us at:
📧 [Your Email]
📞 [Your Phone Number]

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

📍 Lucky Sweeps
📞 [Your Phone Number]
📧 [Your Email]
🌎 [Your Website]